What are Virgin Australia lounges like in the Covid-19 era? - Executive Traveller

After sitting closed since March, Virgin Australia’s domestic airport lounge network is beginning to re-open.

Brisbane is first cab off the rank, and in the coming months will be joined by Virgin lounges in Sydney, Melbourne, Adelaide, Perth T1 and on the Gold Coast.

(The fate of Canberra remains “under review”, while Virgin has confirmed that its ‘regional’ lounges at Alice Springs, Cairns, Darwin, Mackay and Perth T2 have been scrapped.)

Virgin’s Brisbane lounge should therefore serve as an example of what passengers can expect when its siblings roll out the welcome mat.

Virgin Australia lounge: arrival and entry

Glide through the now-unlocked doors and your lounge journey routes via a hand sanisiting station, as you’d expect in 2020.

Once that’s taken care of, business class passengers and Velocity Gold and Platinum frequent flyers can admit themselves to the lounge in the usual way, by scanning their boarding pass or frequent flyer card at the self-serve podium.

Alternatively, staff at the service desk can process your entry. Regardless of how you’re scanned in, you’ll also need to ‘sign in’ by scanning a QR code at reception, for contract tracing purposes.

Virgin Australia lounge access 

Travellers will be happy to learn that there are very few changes to the eligibility requirements for Virgin Australia lounge access, versus who made the cut prior to the shutdown.

The roster of those that still make the cut includes:

  • Virgin Australia business class passengers, Velocity Gold and Platinum frequent flyers, members of The Club, and Virgin Australia Lounge and Lifetime Lounge members.
  • Velocity Silver